Mercure Dartford Brands Hatch Hotel & Spa 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.6/5 621 أراء

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, United Kingdom

الوصف

خدمات الفندق الإضافية

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

نظام تحديد المواقع العالمي (GPS):51.358815, 0.25235

الهاتف
فاكس +44 1474 853220

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

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تقييمات نزلائنا

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اطّلع على المزيد

رأي ALL  3.6/5  621 أراء

تقييم TripAdvisor  3.5/5  747 أراء

Great spa break

ملاحظة Tripadvisor 4.0/5

Simaofamily تقييم TripAdvisor المعتمد

Great hotel and amazing staff who went over and above for myself and my mum. A special shout out to Andy! Our twin room was beautiful and very clean. We had dinner, breakfast and lunch at the hotel and the food was lovely. The spa was lovely and the staff manage any issues very efficiently.

AVOID

ملاحظة Tripadvisor 1.0/5

Monika K Couples - تقييم TripAdvisor المعتمد

AVOID AVOID My girlfriend bought this for my birthday. In my mind and hers was treatments early , get relaxed, swim , some food, and some drinks, she paid extra for late check out in case we were enjoying ourselves too much. Things went disastrously wrong!! … no treatments on the day booked, so a swim . A quick drink and get up early…. DISASTROUS! No interaction from the hotel after complaints , particularly the Spa manager. All complaints ignored…. I put one star just only for reception and bar staff!!! Disappointed Barry Smith

Dirty, noisy, crowded.

ملاحظة Tripadvisor 1.0/5

Michelle B تقييم TripAdvisor المعتمد

Came for a relaxing spa break with my husband. It was anything but relaxing. To start, the cleanliness of the spa itself is absolutely disgusting. Mould present, toilets smell. The pool was full of children having swimming lessons. It was so loud, we could not relax at all. Will never be coming back, and advising anyone else not to visit.

Disappointing

ملاحظة Tripadvisor 2.0/5

863kerryr تقييم TripAdvisor المعتمد

We booked 2 rooms .The rooms were large and comfortable.The hotel was in a fantastic location for our racetrack experience,the waiter in the restaurant for our evening meal was fantastic….that is where the good comments end. When we arrived we had to pay £10 parking…a comment further down said you were allowed one parking space at the hotel if staying overnight..this was not true in our case we were charged. I was informed to access the spa which I was really looking forward to…had to be accessed around the outside of building.This again is not true as I saw people coming down a flight of stairs from inside the building?? Upon entering spa was informed by receptionist not to use the lockers as they were broken but to take my bag,shoes and clothes into spa area and leave on a chair. The spa hot tub was lovely for 2 mins then automatically switched off,no button or sign to say how to get it going again so I got out and went into a very cool pool.I had intended to spend more time in the spa however decided this particular hotel spa was not for me.I couldn’t find any towels so had to tap on the window and ask receptionist for a towel,if she had given me one upon entry this wouldn’t have been an issue.I also read on another review robes are provided in the rooms again this was not so in our case. Breakfast was a disaster for us…when we arrived at restaurant no one was there to greet us we waited then decided prehaps you just go and sit down…we went to sit at a table to find cups already used on several tables.We then saw a young girl at the coffee machine who seemed to be filling it,we asked where we should sit and was told anywhere that had a mug with a spoon in it cause they were the clean tables!! Once we had made our own way finding what was on offer for breakfast,would have been nice to have been explained what was on offer and where situated as we all missed the fruit and yoghurt bar at the rear of the room and because easily seen had the Luke warm ready prepared cooked breakfast. About 5 mins after eating our breakfast a rather odd experience with who I now assume was the gentleman who should have greeted us showed up around our table asking if everything was ok,we just said yes as we had eaten and were preparing to leave.He then said something about the mugs with spoons in and that had WE GOT A PROBLEM…..as he walked away my son said something to me I then said I couldn’t really hear what the waiter had said…..the waiter then swung around and asked me what my problem was….my son told him listen all she said was she couldn’t hear you.I have to say I found the whole experience rather weird.I am sure no reply will be given from the hotel as when I have read other comments they only seem to reply to positive ones.Although the hotel is very good for Brands Hatch location.We personally will not return.

Spa day with treatment with lunch and afternoon tea

ملاحظة Tripadvisor 4.0/5

Sarah M Friends getaway - تقييم TripAdvisor المعتمد

This was our second visit which was unfortunately delayed due to ill health but the spa kindly kept rearranging the date until we were well enough to enjoy the day. Everyone was friendly. Some delay with bar staff to arrange a coffee but this was a relaxing day so wasn't a problem. The downside is on arriving at the hotel you have to go back outside to a different entrance. Once at the spa there is direct access into the hotel unless you are disabled. Then the only step free access is back around the outside of the building. (This should be looked at as the spa is not fully accessible) The staff were very welcoming and went through all the need to know info. The changing rooms are dated but clean. The lockers need a luggage padlock to secure. (They look broken but the lock has to be turned and pushed in to activate the hole for the padlock) The pool, jacuzzi, sauna,steam room are clean. The jacuzzi and enterance to the hotel is up steps but handrails are everywhere. Water was tested whilst we were there, staff constantly cleaning and monitoring. Robes and towels were OK. And you can use these in the bar area for drinks and food. We had a reasonable wrap and fries. And a late afternoon tea. The treatment rooms were on the 2nd floor and the lift was not working so a ground gloom double room was arranged in the hotel. This was all made so easy for us. We were escorted to the hotel, found a suitable table for lunch, and was collected from our table for our treatments. Our indian head massage, facial massage, neck, shoulder massage was absolutely bliss! The hotel room they used was so nice I would have happily stayed. All staff in both the hotel and spa were friendly approachable and happy to help. I've read the negative reviews and was concerned my second visit 6 years apart would not have been as good as before but it was. Its not mega luxury but this is reflected in the pricing. What it is is clean, friendly, unpretentious and relaxing.

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.